Returns
Product can be returned within 48 hrs (2 days) of delivery, only in case of Damage, Wrong or Defective product.
Cosmetics – Only in case of injury / side effect, along with medical note from Reg. Doctor confirming that the side effect is caused by the product.
Digital Items– Only in case of Damaged, Dead on Arrival, or Wrong product / SKU. NO RETURN if seal is broken or tampered.
Exchange
Product can be exchanged within 48hrs (2 days) of delivery, however the product should be unused AND in as-delivered condition.
i.e. With all components, complete packing, tags, manual, warranty card, etc. ( PRODUCT SHOULD NOT BE USED / WORN, WASHED / ASSEMBLED / INSTALLED )
Once correct product is delivered in good condition OR customer has used product, customer has to contact Manufacturer customer care for any product issues.
Cosmetics & Food – Only in case of expired, damaged or wrong product.
Digital Items – Only in case of Damaged, Dead on Arrival, or Wrong product / SKU. NO EXCHANGE if seal is broken or tampered.
Underwear – Only in case of Wrong product / size delivered . PACK SHOULD NOT BE OPENED.
After-Sales Service
Order can be cancelled before it is delivered.
